21+ Only

Responsible Gaming at f8999

We are committed to providing a safe, fair, and enjoyable betting environment for all players in Bangladesh. Your wellbeing always comes first.

Our Commitment to Safe Play

At f8999, we believe gambling should always be a form of entertainment — never a financial strategy or a way to escape daily stress. We take responsible gaming seriously across all our products, from cricket betting and live casino to slots and crash games. Our platform is built with tools that give you full control over your gaming activity, so every session remains enjoyable and within your personal limits.

f8999 is a platform trusted by thousands of players across Dhaka, Chittagong, Sylhet, and Khulna. We understand the excitement that cricket season, IPL, and the BPL brings — and we want you to enjoy every moment responsibly. Whether you are a casual player or a regular bettor, these guidelines and tools exist to support you.

21+ Only — For Adults Aged 21 and Above
Important: f8999 is strictly for players aged 21 and above. If you are under 21, you are not permitted to register, deposit, or participate in any games or betting on this platform. We actively work to prevent underage gambling.

Responsible Gaming Principles

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Play Within Budget
Only bet what you can afford to lose. Never chase losses or gamble with money reserved for essentials.
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Manage Your Time
Set session time limits. Take regular breaks and avoid playing for extended periods without rest.
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Deposit Limits
Set daily, weekly, or monthly deposit caps via your account settings to keep spending under control.
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Self-Exclusion
Need a longer break? Request a self-exclusion period of 30 days, 90 days, or permanently close your account.
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Track Your History
Review your full betting history and financial activity anytime from your account dashboard.
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Reality Checks
Enable periodic reminders showing how long you have been playing and how much you have wagered during the session.

Player Protection Tools

f8999 provides several practical tools you can activate at any time through your account or by contacting our support team. These tools are free to use and take effect immediately.

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Deposit Limit Control

Set a maximum deposit amount per day, week, or month using bKash, Nagad, Rocket, or Upay. Limits take effect immediately and can only be decreased instantly — increases require a 7-day cooling-off period.

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Session Time-Out

Temporarily lock your account for a chosen period — 24 hours, 7 days, or 30 days. During a time-out you cannot log in, place bets, or make deposits. Existing withdrawal requests are still processed.

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Self-Exclusion

Request a self-exclusion of 30, 60, or 90 days — or close your account permanently. Our support team will process the request within 24 hours. You will not receive any promotional communications during self-exclusion.

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Session Notifications

Receive automatic alerts when you have been actively playing for 30, 60, or 90 consecutive minutes. These reality check reminders help you stay in control of how much time you spend on the platform.

Recognising Problem Gambling

Gambling problems can develop gradually and may not be immediately obvious. The following warning signs may indicate that gambling has moved beyond entertainment. If you recognise any of these patterns in yourself or someone you care about, please act early.

Spending more money on gambling than originally intended
Borrowing money or selling possessions to fund gambling sessions
Feeling restless, irritable, or anxious when trying to stop gambling
Neglecting family, work, or study obligations because of gambling
Continuously chasing losses to try to win back money
Hiding gambling activity from family members or close friends
Need help now? Contact our support team 24/7 via live chat or email at [email protected]. All requests are handled with complete confidentiality.

Frequently Asked Questions

Log in to your f8999 account and navigate to the Responsible Gaming section inside your account settings. Choose a daily, weekly, or monthly limit. Enter the maximum amount in BDT you wish to deposit within that period and confirm. The limit becomes active immediately and any decrease takes effect at once. If you want to increase a limit, a mandatory 7-day cooling-off period applies before the new higher limit is enforced.

Self-exclusion is a voluntary tool that blocks you from accessing your f8999 account for a set period. You can choose 30, 60, or 90 days, or opt for a permanent closure. During self-exclusion your account is fully locked — no deposits, no betting, no bonuses, and no promotional emails. To request self-exclusion, contact our support team by email at [email protected] or via live chat.

Yes. f8999 offers a Session Time-Out feature that lets you temporarily suspend your account for 24 hours, 7 days, or 30 days. During this period you cannot log in or place bets, but any pending withdrawal requests will still be processed normally. A time-out is shorter than self-exclusion and is ideal if you simply want a short cooling-off period.

Warning signs include: betting more than you planned, borrowing money to gamble, feeling anxious or irritable when not playing, lying to family about your gambling, neglecting work or daily responsibilities, and chasing losses repeatedly. If two or more of these signs apply to you, we strongly encourage you to use our self-exclusion tools or contact our support team for guidance.

Yes. Our 24/7 support team is available to assist players across Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. You can reach us via live chat inside the platform or by emailing [email protected]. All responsible gaming requests are handled confidentially and with care.

Get Support Anytime

If you feel your gambling is becoming a concern, our dedicated support team is here around the clock to help. Whether you need guidance on setting limits, taking a break, or simply want to talk through your options, we are always available.

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f8999 Support — Available 24/7

Reach us anytime via live chat inside the platform, or by email. We respond within minutes during peak hours and within 2 hours at other times.

[email protected]

Ready to Play Responsibly?

Enjoy f8999's games at your own pace, within your own limits. Explore our casino, cricket betting, and more — always safely.

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